Privacy Policy

1. Information We Collect

We collect information in three primary ways:

• Account Information: When you sign up, we collect your name, email address, and billing information.
• AI Agent Data: We store data you input into your AI assistants or agents to facilitate their functionality.
• Automated Tracking: We use cookies and tracking scripts to monitor platform performance and security.

2. How We Use Your Data

We follow a strict internal-use-only policy. Your data is used to:

• Provide, maintain, and improve the BadgerFy.ai platform.
• Process your subscription payments and overage charges.
• Authenticate your session and prevent unauthorized access.
• Analyze platform usage via anonymized analytics (meaning individual users cannot be identified).

Important: We do not sell, rent, or trade your personal information or your customers' data to third parties.

3. Data Retention and Deletion

• AI Data: Data associated with your AI Assistants is retained for a maximum of one year.
• User Control: You may delete your AI agents and all associated data at any time through your dashboard. Once deleted, this data is purged from our active databases.
• Account Data: We retain account information as long as your account is active or as needed to comply with legal obligations (e.g., tax records).

4. Cookies and Tracking

We use cookies for the following purposes:

• Authentication: To keep you logged in as you navigate the app.
• Security: To protect against fraudulent activity.
• Performance: To understand how our app is being used through anonymized tracking scripts.

You can control cookie settings in your browser, though disabling them may limit your ability to use certain features of the platform.

5. Third-Party Sub-Processors

To provide our AI services, we may utilize third-party AI model providers (such as OpenAI or Anthropic) and payment processors (such as Stripe).

• Data sent to AI sub-processors is governed by their respective enterprise privacy terms, which typically prohibit the use of customer data to train their global models.
• We only share the minimum data necessary to fulfill the service requested.

6. Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Effective Date."

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact us.